Playa Las Tortugas

Frequently asked questions.

Are beach and bath towels provided?

Yes. All villas in Playa Las Tortugas provide guests with both bath towels and beach towels.

How far away is Playa Las Tortugas from Puerto Vallarta?

The drive from Puerto Vallarta to Playa Las Tortugas takes 2 hours and 20 minutes. The new toll road is now open which makes for a scenic and safe drive.

Are there grocery stores in Playa Las Tortugas?

There are grocery stores on the way into Playa Las Tortugas, about 50 minutes away. Also, guests often stop at the modern grocery stores just outside of the Puerto Vallarta airport to buy groceries. Your caretaker will also help you stay stocked if you run out of any items during your stay.

Are there restaurants in Playa Las Tortugas?

While there are not restaurants immediately in Playa Las Tortugas, every villa offers a private chef service for breakfast and dinner. Breakfast costs US$25 per person and breakfast costs US$15 per person. There is also a restaurant in Platanitos that will deliver to your villa.

Can you rent surfboards in Playa Las Tortugas?

Yes, you can rent soft-top and hard-top surfboards in Playa Las Tortugas. They cost US$35 per day.

Can you rent kayaks in Playa Las Tortugas?

Yes, you can rent single and double kayaks in Playa Las Tortugas. They cost US$35 per day.

What are the payment and cancellation policies in Playa Las Tortugas?

The Playa Las Tortugas Cancellation Policy asks for Payment #1, consisting of 20% of your Total Cost (which includes the nightly rate, cleaning, taxes, and fees), plus your refundable Security Deposit, in order to reserve the villa. Payment #1 is non-refundable. Your Security Deposit is refundable no matter when you cancel. At 90 days before your check-in date, Payment #2 is due, which consists of the next 30% of your Total Cost. Payment #2 is non-refundable. Payment #3 is due 45 days before your check-in date, which consists of the remaining 50% of your Total Cost. Payment #3 is non-refundable.

For stays of longer than 14 days each villa may have their own payment and cancellation policy.